State Farm® Insurance Agent Poonam Walia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elvie E.
May 3, 2025
5
out of
5
rating by Elvie E.
"S/w my agent Poonam today to go over with my car insurance rate go up. Agent Poonam explained to me very well and able to work with new coverage. Also we discussed about my life and renter’s insurance policy. She’s friendly and answered all my questions. Thank you for your excellent service and laugh. 😄"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Leslie Hernandez
April 29, 2025
5
out of
5
rating by Leslie Hernandez
"I have always had confidence and security dealing with my State Farm agent, Poonam."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jaime Saldana
April 29, 2025
5
out of
5
rating by Jaime Saldana
"The team is very friendly & helpful , they gave me the breakdown of my coverage , and explained things very well , Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Heather Mawhorter Garcia
April 18, 2025
5
out of
5
rating by Heather Mawhorter Garcia
"Jonathan was extremely helpful and friendly. I was provided a quote quickly and we scheduled a time to go over all the details. With my frustration over the price increase in auto insurance, he thoroughly answered all of my questions and provided insight into pricing adjustments with the uptick in cost for insurance policies. He was very knowledgeable and friendly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Christine Weigel
April 10, 2025
5
out of
5
rating by Christine Weigel
"Jonathan's exemplary customer service convinced me to stay with State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nani Nguyen
April 8, 2025
5
out of
5
rating by Nani Nguyen
"Very satisfied with the customer service at this office. Karen was very kind and super helpful. Jonathan would go the extra mile for you. Thanks guys!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
Elden Aguas
April 4, 2025
5
out of
5
rating by Elden Aguas
"Jonathan Macias is an outstanding insurance agent! He is incredibly knowledgeable, patient, and truly takes the time to explain every detail to make sure you feel confident and informed. Jonathan went above and beyond to find the best coverage for my needs at a great rate. He’s responsive, professional, and genuinely cares about his clients. I felt supported every step of the way. If you're looking for someone reliable and trustworthy, Jonathan is the one to call!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Daniel Pineda
April 3, 2025
5
out of
5
rating by Daniel Pineda
"We sat down with Erica to review and renew our policy. She broke down everything really. Everything was easier to understand after sitting with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
david mcgrane
April 1, 2025
5
out of
5
rating by david mcgrane
"Jonathan did a great job"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Genine Gee
March 31, 2025
5
out of
5
rating by Genine Gee
"Excellent, attentive awesome person! Very helpful thank you John Gonzalez"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Charles Boohar
March 27, 2025
5
out of
5
rating by Charles Boohar
"Prompt effdicient service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Araceli Aguilar
March 14, 2025
5
out of
5
rating by Araceli Aguilar
"Excelente servicio al cliente . Atención personal cuando se necesita . Y tiempo de calidad cuando les llamas ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lars Hierholzer
February 21, 2025
5
out of
5
rating by Lars Hierholzer
"Jonathan Macias is extremely professional, knowledgeable, and patient. He walked us through all of our needs, home, auto, and life. Not once did I have a question he couldn't answer. Definitely recommend reaching out to him!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
David
February 5, 2025
5
out of
5
rating by David
"Jonathan Macias was a pleasure, nice and honest and catered to everything I asked for with no pushback. Couldn’t ask for more. Thank you John!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Julissa Guevara
January 31, 2025
5
out of
5
rating by Julissa Guevara
"Jonathon was very friendly & helped us understand what we were signing. Very thankful for his support"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
maria a
January 31, 2025
5
out of
5
rating by maria a
"Jonathon was very nice & helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Herb Trevelyan
January 30, 2025
4
out of
5
rating by Herb Trevelyan
"Although , I didn't get your insurance your agent Jonathan was extremely helpful and knowledgeable. He was patient, kindand friendly. Kudos to Jonathan."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Melanie Green
January 30, 2025
5
out of
5
rating by Melanie Green
"Jonathan Macias, was extremely amazing with the help and guidance of becoming apart of the State Farm family. I felt valued and cared for. He was able to work with my budget and lifestyle by offering me the bundle and save program in which I am able save money on auto insurance as well have extra life coverage. I am very pleased with his service and great personality & will definitely recommend others to ask for Jonathan. 😃"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Stewart Evans
January 25, 2025
5
out of
5
rating by Stewart Evans
"Jonathan Macias was very helpful in affording me a reasonably priced insurance policy on my home and auto. He was very personable and informative."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jr.13 Rosales
January 24, 2025
5
out of
5
rating by Jr.13 Rosales
"Johnathan macias is very professional and fast to get you insured. I appreciate Johnathan for the his service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Priscilla Alog
January 24, 2025
5
out of
5
rating by Priscilla Alog
"I would like to thank Jonathan Macias for being very helpful and thorough with all the questions I had regarding auto policy. Great customer service! Appreciate him for taking his time to assist me. Kudos!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jhea Byrd
January 16, 2025
5
out of
5
rating by Jhea Byrd
"Jonathan was extremely helpful and detailed. He answered all my questions personal and professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Don White
January 15, 2025
5
out of
5
rating by Don White
"Extremely knowledgeable and helpful. Was a pleasure to speak with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Cynthia Patino
January 15, 2025
5
out of
5
rating by Cynthia Patino
"Cynthia Centeno Jonathan was friendly and informative throughout the entire process. He helped me and I was able to get my car 🚗 insurance at a very good price and I got the policy at my budget ¡thank You! ☺️"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tess Mercado
January 14, 2025
5
out of
5
rating by Tess Mercado
"It has been such a pleasure dealing with Poonam Walia's State Farm office. Your office is staffed with great employees who are true assets to your organization. Jonathan helped me with my policy and worked hard to get me the best deal for my auto and renter's insurance. Thank you Jonathan for a great job! Dyllon and Erica continued to provided consistent excellent customer service from day one. They are always friendly, professional, and available to provide assistance whenever I call. Thank you Dyllon and Erica!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"