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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jany Lino

Jany Lino

October 26, 2026

5  out of  5
rating by Jany Lino
"Buen servicio al cliente .. samantha"
We responded:
"¡Gracias por la increíble reseña, Jany! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
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Ramiro jimenez

October 22, 2026

5  out of  5
rating by Ramiro jimenez
"Excellent customer service! Samantha helped me with my insurance needs"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Mocalphh Brandon

October 22, 2026

4  out of  5
rating by Mocalphh Brandon
"Very knowledgeable and professional agent, I truly felt comfortable with Samantha the assisting agent who answered all of my questions & actually provided me with insurance quote that was half of what I was paying All State Ins."
We responded:
"Thank you for the 4-star rating! We’re so glad you had a positive experience with our insurance team. If you have any suggestions, we’d love to hear how we can continue improving for you and the Riverside community. "
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Lisa Frink

October 16, 2026

5  out of  5
rating by Lisa Frink
"The office staff was SUPER HELPFUL AND ACCOMMODATING!!! From Mrs. Walia herself to Corrine and especially Samantha and her Hot Cheetos!!! Nothing but warmth and humanity!!!!! All while being resourceful and educated with all the products available!!!🫶🏽💙💛
⭐️⭐️⭐️⭐️⭐️"
We responded:
"Lisa, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Riverside insurance team! - Your State Farm Agent, Poonam Walia "
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Natalie Lopez

October 10, 2026

5  out of  5
rating by Natalie Lopez
"Good customer service thank you to Samantha for helping me out. She answered all my questions."
We responded:
"Thank you so much for the 5-star rating, Natalie! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Poonam Walia "
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Ronald Burns

October 9, 2026

1  out of  5
rating by Ronald Burns
"You won't save me anything.
And f from what I have seen on TV you don't pay well after. You don't there's houses there you haven't paid from the fire in California. So I'm pissed at State Farm."
We responded:
"Thank you for sharing your concerns. We understand that you have strong feelings about State Farm. However, we have no record of you being a customer of our agency or having any direct experience with our office. We take pride in the service we provide to our customers and would appreciate reviews reflecting actual experiences with our agency."
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luis Perez

October 8, 2026

5  out of  5
rating by luis Perez
"Exelente servicio de parte de todos en especial de la señorita samanta gracias por su atencion y compromiso"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Luis! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Poonam Walia, agente de State Farm, en cualquier momento. "
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Jim Nadal

October 1, 2026

5  out of  5
rating by Jim Nadal
"Easy switch from old truck to new truck. Couldn't be easier, thx Poonam."
We responded:
"Thanks so much for the fantastic rating, Jim! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Richard Jimenez

October 1, 2026

5  out of  5
rating by Richard Jimenez
"They are very attentive and helpful I've never had any issues with them"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Marsha Washburn

September 30, 2026

5  out of  5
rating by Marsha Washburn
"Samantha was extremely professional, efficient and helped with everything for safe driving. I appreciated her also allowing me to bend her ear for a bit. It had been a rough few months. I have enjoyed this great service for a few years now. Quite thankful."
We responded:
"Marsha, we always enjoy hearing what our customers have to say and we’re glad we could be of service. We appreciate the kind words! Please see us again if there is anything else you need! Thank you again for the great review. Regards, Poonam"
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Ruben Carrico

September 22, 2026

5  out of  5
rating by Ruben Carrico
"Great service provided by Samantha who helped me bundle my car and renters insurance with a significant savings. Thanks"
We responded:
"Thank you so much for the 5 stars, Ruben! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kassandra moreno

September 19, 2026

5  out of  5
rating by Kassandra moreno
"Me tocó hablar con un agente muy profesional , amable , y que sabe escuchar todas mis necesidades y resolvió todas mi dudas y su nombre es Samantha , la mejor agente de esta oficina . State Farm, mi mejor decisión de aseguranza. Ya tengo muchos años con ellos. Definitivamente la recomiendo."
We responded:
"Agradecemos sinceramente su reseña, Kassandra. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina de Riverside! "
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Janice

September 15, 2026

5  out of  5
rating by Janice
"Samantha was very helpful, and a delight to work with!"
We responded:
"Thanks so much for the amazing review, Janice! We really appreciate your support here in Riverside. Just reach out anytime if you need us - we’re here for you. "
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Julia Salud

September 14, 2026

5  out of  5
rating by Julia Salud
"Amable, atenta y muy considerada, gracias"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Poonam Walia, agente de State Farm, aquí en Riverside. "
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Diego V

September 10, 2026

5  out of  5
rating by Diego V
"I was helped out by Samantha and she made it very easy for me to understand my policy and even went above and beyond to help me with my life insurance. 10/10 service ask for Samantha !"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Riverside to know you had such a great experience with us. "
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silvestre garcia

September 9, 2026

5  out of  5
rating by silvestre garcia
"Samantha me ayudo con un registro y fue amable y eficaz"
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Poonam Walia, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Riverside. "
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Omar Lopez

September 8, 2026

5  out of  5
rating by Omar Lopez
"Samatha ovlias"
We responded:
"Omar, thank you for your 5-Star review, we appreciate it very much. Regards, Poonam"
Profile photo of Dustin Rice (Dustiferous)

Dustin Rice (Dustiferous)

August 31, 2026

5  out of  5
rating by Dustin Rice (Dustiferous)
"Got helped by Samantha moving my car insurance. She was quick, concise, and clear while still being friendly."
We responded:
"Dustin, thank you for the fantastic review! We’re always here to support you with your insurance needs in Riverside. "
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Juan Ramirez

August 27, 2026

5  out of  5
rating by Juan Ramirez
"Samantha was awesome Excellent Customer service Explain my policy what I was paying for and what was i covered for she deserves a raise"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Riverside. "
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Claudia A

August 20, 2026

5  out of  5
rating by Claudia A
"I had such a great experience with Samantha & Shaliyah! These two ladies made purchasing auto insurance quick, easy, and stress-free. They took the time to explain everything thoroughly, answered all of my questions, and made sure I understood my coverage and options before moving forward. The entire process was fast and simple, and their customer service was amazing. I truly appreciate how helpful, patient, and professional they were. Highly recommend!"
We responded:
"Thank you for the 5-star review, Claudia! We’re proud to serve the Riverside community and truly appreciate your support. Claudia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Stace

August 18, 2026

5  out of  5
rating by Stace
"We needed new car insurance late in the day and Samantha Olivas was not only able to do everything needed, but did it quickly and efficiently. We got the proof-of-insurance docs quickly too, and are all set! Thank you Samantha!"
We responded:
"Stace, thanks so much for your review. We love getting feedback about our service. Please get in touch if there is anything else we can do to make your day. - Poonam Walia"
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D Grandon

August 14, 2026

5  out of  5
rating by D Grandon
"Very good service. Samantha was very patient and thorough with explaining all our options. We were State Farm customers in the past and she made us welcomed back home."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bibek Regmi

August 11, 2026

5  out of  5
rating by Bibek Regmi
"nice policy (life +vehicle), explained clear to me would recommend to other as well, Samantha provided me the best offer"
We responded:
"Thank you for the 5-star review of Poonam Walia’s team - we really appreciate your kind words! "
Profile photo of Vicky Alvarado

Vicky Alvarado

August 11, 2026

5  out of  5
rating by Vicky Alvarado
"Sí, siempre he tenido muy bonita, experiencia y con Samantha y me ha ayudado en todo lo que necesito sobre mi Aseguranza y cualquier documento que necesito sobre mis Carros o mi Póliza"
We responded:
"Thank you so much for the 5 stars, Vicky! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Poonam Walia, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Riverside. "
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Kathy Fishkin

August 8, 2026

5  out of  5
rating by Kathy Fishkin
"Samantha did a great job"
We responded:
"Thank you so much for the 5 stars, Kathy! We truly appreciate your feedback and are always happy to help whenever you need us. "